A conceptual model of service quality and its implications for future research

A conceptual model of service quality and its implications for future research

A conceptual model of service quality and its implications for future research

 

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ARTICLE SUMMARY Note: Only one page with a work-cited page if…

 

ARTICLE SUMMARY Note: Only one Note: copy and paste the 3 questions and answer the questions one be one

page with a work-cited page if needed to answer the questions.

In attach file is the article: A conceptual madel of sercice quality and its implications for future research

Question

1. What is the general subject area of the article?

your answer

 

 

 

 

2. What are the main points of the article?

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3. What can we learn from the article?

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